Privacy Policy

1. Scope of This Policy

This policy applies to information collected through our website at jigewi-huluci.info, through our software platform when accessed by tutors, learning center administrators, and parents, and through any direct communications such as email or phone inquiries. It does not apply to third-party websites that may be linked from our site.

Our platform is intended for use by adults operating tutoring businesses. When student data is entered into the platform by a tutor or administrator, that data is processed on behalf of the tutor or center, who bears primary responsibility for obtaining appropriate consents from parents and guardians under the Family Educational Rights and Privacy Act (FERPA) and, where applicable, the Children's Online Privacy Protection Act (COPPA).

2. Information We Collect

We collect information in several ways depending on how you interact with us.

Information you provide directly: When you fill out a contact form, create an account, or communicate with us by email or phone, you may provide your name, email address, and the content of your message. We do not collect payment card information directly; any payment processing is handled by our third-party payment processor.

Platform data entered by users: Tutors and administrators enter student names, subject information, session notes, progress records, and billing data into the platform. This data is processed to provide the service and is not used for any other purpose.

Automatically collected data: When you visit our website, our hosting infrastructure may log your IP address, browser type, pages visited, and referring URL. This technical data is used for security and performance monitoring. We also use cookies as described in our Cookie Policy.

3. How We Use Information

We use the information we collect for the following purposes:

To respond to inquiries submitted through the contact form or by email. To operate and maintain the software platform for registered users. To send automated text reminders and notifications as configured by the tutor or administrator. To generate invoices and track payment status on behalf of users. To monitor platform performance and diagnose technical issues. To comply with applicable legal obligations.

We do not use personal information for advertising profiling, sell it to third parties, or share it with partners for their own marketing purposes.

4. Student Data and FERPA

Our platform processes educational records as defined under the Family Educational Rights and Privacy Act (FERPA). Tutors and learning centers using the platform act as the data controller for student records they enter. We process this data only as directed by the tutor or center and do not access or use it beyond what is necessary to provide the service.

Parents and guardians have rights under FERPA to access and request correction of their child's educational records. These requests should be directed to the tutor or learning center that entered the data. We will cooperate with any lawful request to access, correct, or delete student records.

5. Children's Privacy (COPPA)

Our website and account registration are not directed at children under 13. We do not knowingly collect personal information directly from children under 13 through our website. Student data entered into the platform by adult tutors is processed under the authority of the tutor or learning center, who is responsible for compliance with COPPA where applicable.

If we become aware that we have inadvertently collected personal information from a child under 13 through our website, we will delete it promptly. Contact us at [email protected] if you believe this has occurred.

6. Cookies and Tracking

We use cookies to maintain session state for logged-in users, to remember cookie consent preferences, and to collect anonymized analytics about website usage. You can manage cookie preferences through the consent panel on our website. For full details, see our Cookie Policy.

7. Data Sharing and Disclosure

We share personal information only in the following circumstances: with service providers who process data on our behalf under contractual data processing agreements (such as hosting providers and SMS delivery services); when required by law, court order, or government authority; or to protect the safety and security of our users and systems.

We do not sell personal information. We do not share personal information with third parties for their own marketing or advertising purposes.

8. Data Security

We implement technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS), access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as necessary to provide the service and comply with legal obligations. Contact form submissions are retained for up to 12 months. Platform account data is retained for the duration of the account and for a reasonable period after account closure to allow for any disputes or legal requirements. You may request deletion of your data at any time by contacting us.

10. Your Rights

Depending on your state of residence, you may have rights under applicable US privacy law, including California's California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents, Colorado's Colorado Privacy Act (CPA) for Colorado residents, and similar laws in other states.

These rights may include the right to know what personal information we hold about you, the right to request deletion of your personal information, the right to correct inaccurate information, and the right to opt out of certain data processing activities. To exercise any of these rights, contact us at [email protected] or by phone at +1 303-454-0100. We will respond within the timeframes required by applicable law.

11. California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you specific rights regarding your personal information. We do not sell or share personal information as defined under the CCPA. You have the right to know, delete, and correct your personal information. You also have the right to non-discrimination for exercising your privacy rights. To submit a request, contact us at [email protected].

12. Colorado Residents

If you are a Colorado resident, the Colorado Privacy Act (CPA) provides you with rights to access, correct, delete, and obtain a portable copy of your personal data. You also have the right to opt out of targeted advertising and the sale of personal data. We do not engage in either activity. To exercise your rights, contact us at [email protected].

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at:

Jigewi Huluci
420 E 58th Ave, Denver, CO
Email: [email protected]
Phone: +1 303-454-0100